Terms and Conditions

Notice:
Please read these terms and conditions carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site, or any pages thereof.

Approval:
I agree to be bound by all of the terms and conditions listed below:
I have verified that the spelling is correct.
I have verified that the document has been set up properly.
I understand that the online proof predicts the design layout and text, but NOT THE COLOR DUE TO SOME SHIFTING THAT MAY OCCUR DURING PRINTING.
I understand that IN NO EVENT WILL A REPRINT OR A REFUND BE HONORED FOR A DISPUTE REGARDING COLOR VARIATIONS.
I understand that there is a possibility that on some cards coated with UV (Ultraviolet) coating on both sides, there may be some shifting during cutting and that both sides may slightly be off-center, particularly if I have included a border against M & S Signs, LLC recommendations.
I understand that sometimes, M & S Signs, LLC, may print your order for 4/0 and/or 4/1 UV-1 sided orders as UV-2 sided orders. If you do not wish for your 4/0 and/or 4/1 order to ever be printed as a UV-2 sided order, you may opt out, by contacting us at 623-330-5895.
I understand that M & S Signs, LLC does not guarantee its turnaround dates, as they are estimated dates and turnaround may be lengthened for a variety of reasons.

Terms of Sale:
M & S Signs, LLC requires full payment, including shipping and handling, prior to any order being processed. We accept money orders, checks, Visa, MasterCard, and American Express. We will not proceed until payment is received. Note: All checks must be cashed before your order is processed.

There will be a $25 returned check fee assessed to any client for any returned check.

Sales Tax:
All orders placed in Arizona are subject to sales tax.

Refund Policy:

ALL SALES ARE FINAL. Due to the nature of our business, we process orders as soon as we receive completed files and/or files that have been verified as "ok to print" by the customer.

Should the job contain a manufacturing error and/or defect, as determined solely by us, we will rerun the job at no additional charge to you. Minor printing imperfections are considered normal and will not qualify as a manufacturing error when they do not compromise the essence of the card. Minor imperfections include, but are not limited to, subtle roller marks, hickies and light ink offsetting.

Postage cannot be refunded once a print job has been mailed, for any reason.

If a refund / reprint is granted, you must return the entire order that was sent to you unused. Please have your order ready for return and we will arrange for FedEx to pickup the order from you.

The reprint shipping method will be the same as that you originally selected when you placed an order.

Revision Policy
I understand that I can NO LONGER MAKE CHANGES to my order once it is approved and ASSUME ALL RESPONSIBILITY for any and all errors after approval. Due to the nature of our business, we process orders as soon as we receive completed files and/or files that have been verified as "ok to print" by the customer. Once an order has been "sent to Pre-press," no changes can be made to the artwork, job characteristics or turnaround time.

You MAY be able to revise your document ONLY IF:
-You request a revision in writing (email or fax), followed by a follow-up phone call, and
-Your file has not been “sent to Pre-press”

A revision fee will apply. Revision fees vary depending on the time & amount of effort the graphic designer spends on implementing the revision.
If you need to make a change to your shipping address, or in your method of shipment, we will add $10.00 flat fee to your order.

Cancellation Policy
ALL SALES ARE FINAL. Due to the nature of our business, we process orders as soon as we receive completed files and/or files that have been verified as "ok to print" by the customer. Once an order has been “sent to Pre-press” or processed for Mailing, the order cannot be ancelled.

You MAY be able to cancel your order ONLY IF:
(1) You request cancellation in writing, (email or fax), followed by a follow-up phone call,
and
(2) Your file has not been “sent to Pre-Press” or Processed for Mailing.

A cancellation fee will apply. Cancellation fees vary.

M & S Signs, LLC reserves the right to cancel any and all orders displaying missing files, uncorrected errors and/or any unpaid orderes that have been brought to the client's attention, on at least three occasions, collectively, via phone, email or fax, within a reasonable time after the order has been placed.

A cancellation fee will apply. Cancellation fees vary.

Legal Notice:
M & S Signs, LLC reserves the right to correct any errors, inaccuracies or omissions and to update information at any time WITHOUT prior notice (this includes even after an order has been placed). All changes become effective immediately upon being posted on our website. Such errors may be with respect to pricing and turnaround times, and M & S Signs, LLC reserves the right to cancel or to refuse to accept any order placed based on inaccurate pricing information.

Order Refusal & Violation of Copyright:
M & S Signs, LLC reserves the right to refuse to print anything improper or known to be illegal. M & S Signs, LLC is not liable for any damages resulting from violation of copyright laws or illegal use of trade names, slogans, photographs, graphics, original artwork or any creative work provided by the client to M & S Signs, LLC The customer guarantees and is fully responsible for the legal title of all materials submitted to M & S Signs, LLC for printing, design, web publishing or any other services that we may provide.

No Warranty:
All the information on M & S Signs, LLC's Web site is provided, "AS IS" and "WITH ALL FAULTS." M & S Signs, LLC makes NO REPRESENTATIONS OR WARRANTIES of any kind, including express or implied.

Limitation of Liability:
In no event will M & S Signs, LLC be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system.