M & S Signs, LLC accepts the following file types:
Adobe Photoshop (.tif, .jpg, .png and .psd)
Adobe Illustrator (.ai, .eps, .pdf - outline fonts)
Adobe Indesign (must be .pdf)
Corel Draw (must be .pdf)
CMYK Color Mode:
The CMYK color model involves a 4 color process including Cyan, Magenta, Yellow and Black. M & S Signs, LLC products are printed using the CMYK color mode.
All artwork and images must be provided in CMYK color mode for all color side(s) and gray scale for the backside (if you choose 4/1).
We Require RGB-to-CMYK Conversion of Your Images: You must convert all of the images from RGB to CMYK before sending them to us. When we receive RGB images, it is our policy to try and convert your RGB images to CMYK, without contacting you about the format of your submission. Please note that conversion to CMYK may cause colors to shift. During the CMYK conversion, we do our best to closely match the colors in your order. However, M & S Signs, LLC in no way guarantees that the colors in your converted file will exactly match the colors of the images that you submitted to us in RGB format. We will not be responsible for any imperfections due to your images being sent to us in RGB format, as we require RGB-to-CMYK conversion of images.
Proofs and Color:
If you choose from our standard selections online, you will receive an PDF proof within 24 hours. If you provide your own artwork, you may request a PDF proof for an additional fee. You are 100% responsible for the accuracy of your layouts. Please proofread all layouts carefully.
As postal regulations are subject to change, you are also 100% responsible for complying with current mailing restrictions for postcard backside layouts. Check with your local Post Office.
M & S Signs, LLC will reproduce color from submitted transparencies, slides, photos, or digital layouts as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements.
We do not guarantee the accuracy of color reproduction from digital files. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.
Quantity:
The finished quantity of your printing order may be either 10% more or 10% less than the quantity you placed an order for. We do not guarantee the exact quantity amount that you placed an order for. Variations in quantity amounts are very common in the printing industry. As such, we are not responsible for reprinting your order.
Turnaround Times for Printing
M & S Signs, LLC understands the importance of a speedy turnaround and our team of devoted members works hard to get your product to you in a timely fashion.
Turnaround refers to business days and does not include weekends or holidays.
Turnaround begins the first full business day after M & S Signs, LLC receives either your proof approval or acceptable artwork. We do not guarantee our turnaround dates. as they are estimated dates. If your files do not meet our file specifications, your order status will be put "On Hold" and your estimated turnaround will be lengthened.
M & S Signs, LLC assumes no responsibility for delays caused by carriers or consequential damages arising out of an untimely delivery. Unforseen events, including but not limited to, natural disasters and equipment malfunction may cause your order to not be ready by our estimated date.
Customer submits file(s) by 12:00 p.m. PST, the day before requested Pick-up/Shipping date, AND
Customer's file(s) meet our specifications and/or do not require a proof.
We will ship your order within twenty four (24) hours from the time we print your order, pursuant to your choice of shipping method.
Turnaround For Product With Mailing Services
M & S Signs, LLC now offers simplified in-house mailing services, including direct mail that can improve any of your promotional campaigns or your other project needs. Turnaround refers to business days and does not include weekends or holidays.
Turnaround begins the first full business day after M & S Signs, LLC receives proof approval or acceptable artwork.
M & S Signs, LLC understands the importance of a speedy turnaround and our team of devoted members works hard to get your product to you in a timely fashion.